What information we collect for due-diligence work
We collect personal information that is needed to prepare company and property due-diligence reports, respond to enquiries and manage client instructions. This may include details submitted through our enquiry form, documents supplied for review, and information gathered from lawful public and commercial sources where it is relevant to the mandate.
- Contact details, such as name, company name and position
- Information contained in company, title, occupancy, ownership or transaction documents
- Site visit notes, verification records and correspondence
- Compliance and risk information needed for report preparation
How we use personal information
We use personal information only for clear business purposes linked to our services. That includes assessing company background, checking property records, verifying ownership, reviewing transaction files, and preparing reports for buyers and lenders across South Africa. We may also use information to communicate about instructions, clarify missing items, and support quality control.
- To prepare and deliver reports and related updates
- To perform verification, screening and document gap reviews
- To comply with legal, professional and contractual duties
- To manage billing, records and client service queries
When information may be shared
We do not sell personal information. We may share information only where it is necessary for the work we are instructed to do, or where the law allows or requires it. This can include sharing with a client, an authorised representative, or a source that is directly involved in verification or record confirmation.
Where a matter involves a lender, buyer, seller, property practitioner, attorney or another third party, we take care to share only what is relevant and reasonably required. If information is sent outside South Africa for technical storage or processing, it is handled under appropriate safeguards.
How we protect records and report files
We use reasonable technical and administrative measures to protect information against loss, misuse, unauthorised access or alteration. Access is limited to staff and operators who need the information for their duties, and records are kept only for as long as is needed for the purpose for which they were collected.
- Controlled access to client files and working papers
- Secure storage of electronic records and supporting documents
- Procedures for handling paper records and field verification notes
- Review of records for accuracy and retention needs
Your rights under POPIA
You have rights in relation to personal information held about you, subject to legal limits and the nature of the instruction. If you are a data subject, you may ask for access to your information, request correction of inaccurate details, object to certain processing, or ask about the source of information used in a report.
- Request access to personal information we hold
- Ask for correction or deletion where the law permits
- Object to processing in certain circumstances
- Raise a complaint about how your information is handled
Operator details and policy contact route
Around Report SA is operated by Astros Marketing (Pty) Ltd. Our team based in Centurion, Gauteng handles enquiries and report instructions for clients in Pretoria, Johannesburg, Sandton, Midrand, Cape Town, Durban and Bloemfontein. Queries about privacy can be sent through the enquiry form on our contact page, and we will deal with them in a practical manner.
This policy may be updated from time to time to reflect changes in law, our services or our handling of information. The version published at the time of your interaction with us will apply unless a later update is required by law.