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Frequently Asked Questions

Get clear answers on how our company and property due-diligence reports work, what they cover and how they are delivered. If you are buying, lending or reviewing a transaction, this page explains the process in plain terms.

Frequently Asked Questions

What our reports are designed to cover

Our reports are prepared for buyers and lenders who need a practical view of risk before money changes hands. We combine company checks, property searches, ownership verification and field work where needed, so you get more than a paper trail. The aim is to help you decide if the file in front of you matches what is happening on the ground.

We work across Centurion, Pretoria, Johannesburg, Sandton, Midrand, Cape Town, Durban and Bloemfontein, and we adjust the scope to suit the matter at hand. A report for a business purchase is not the same as a report for a property transfer, so we always confirm the brief first.

  • Company background checks and director profile research
  • Property record searches and ownership verification
  • Site visit verification and occupancy checks
  • Document gap review and transaction file audit

How to request a report and what happens next

The enquiry process starts on our contact page. Once we receive the details, we review the request, confirm the scope and ask for any supporting documents that will help us begin. This may include company registration details, title information, lease records, sale agreements or a list of issues you want checked.

After that, we assign the right research steps to the matter. Some requests are resolved quickly, while others need follow up calls, registry checks, site verification or a deeper review of the parties involved. We keep the process orderly and let you know if anything is missing before work continues.

  • Send the transaction details through the enquiry form
  • We confirm scope, timing and the documents required
  • Research begins and any gaps are flagged early
  • You receive the report in a clear, usable format

How long the due-diligence process usually takes

Timing depends on the type of report, the number of entities involved and how easy it is to obtain the supporting records. A straightforward company check can move faster than a property matter that needs ownership tracing, occupancy confirmation or a site visit in a different province. If a transaction file has missing pages or inconsistent details, that can add time as well.

We give a realistic timeframe after reviewing the brief, rather than a blanket promise that does not hold up. In practice, a clean file moves more quickly than one with gaps, and matters in Gauteng are often quicker to verify than those that rely on multiple offices or remote field checks. If load-shedding or municipal access restrictions affect a visit, we will advise you early so you can plan around it.

What confidentiality means in our work

Confidentiality is part of the service. The information in your matter is handled for the purpose of the assignment only, and we limit access to the team members who need it. That includes our Managing Director, Mpho Sekgobela, together with the relevant research, verification and compliance staff.

We understand that buyers and lenders often deal with sensitive financial and property information. For that reason, we keep communication focused, avoid unnecessary distribution and only share the completed report with authorised parties. Where a file needs a site visit or occupancy check, we use professional judgement and keep the interaction discreet.

  • Information is used only for the assigned report
  • Access is limited to the relevant research team
  • Completed reports are shared only with authorised contacts

What you receive in the final report

The final report is written to be read quickly but still carry enough detail for decision making. We set out the findings, note any inconsistencies and highlight items that need attention before a transaction proceeds. Where relevant, we also include adverse media findings, credit risk screening and a review of missing or conflicting documents.

Our reports are tailored to the matter, so the structure can change slightly from one assignment to another. Some clients want a concise summary with clear flags, while others need a fuller record for internal committees or funding files. If you need a specific layout or emphasis, we can discuss report customisation at the outset.

When a site visit or occupancy check is needed

Not every request needs field verification, but some do. A site visit is useful when the paper trail does not match the actual use of the property, when a lender needs to confirm occupancy, or when an address is active but the physical condition is unclear. It can also help in areas where records are old, incomplete or affected by municipal changes.

Our field verification lead checks the site against the brief, and where possible confirms who is occupying the premises, whether operations appear active and whether the property matches the records supplied. In coastal areas like Durban or Cape Town, conditions such as humidity, access control or weathered structures can also affect what is observed on site.

  • Use site visits when records and reality do not line up
  • Occupancy checks help lenders confirm actual use
  • Field findings are included in the report where relevant

Who usually uses our support service

Our FAQ and support guidance is useful for first time buyers, property investors, credit teams, attorneys, lenders and businesses reviewing counterparties. We also assist clients who need a clear check before signing, funding or transferring. The work is especially helpful when there is pressure to move quickly but the file still needs proper review.

With a base in Centurion and work across South Africa, we are set up for matters in Pretoria, Johannesburg, Sandton, Midrand, Cape Town, Durban and Bloemfontein. If your question is not covered here, use the enquiry form and we will point you to the right process step. Short answer first, fuller detail next, so you can keep the transaction moving.

Questions we get asked

Can you customise a report for a specific transaction?

Yes. We can adjust the scope to match a purchase, lending file or internal risk review, and focus on the checks that matter most for that matter.

Do you handle both company and property due-diligence reports?

Yes. We prepare company background checks, ownership verification, property record searches, field verification and related risk screening, depending on the brief.

How do I start a request?

Use the enquiry form on our contact page, send the transaction details and we will confirm the scope, documents required and the next steps.

Planning something? Send the team a message.

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